Help: My Photoroom is not working

"The Photoroom app is not opening at all. It just flashes and closes."

"My Photoroom app keeps crashing as soon as I try to open a photo."

"I finished my edit, but the app froze and didn't save my project."

"Why is Photoroom not working on my phone? It was fine yesterday!"

"The app is stuck on the loading screen forever."

……

Photoroom is one of the most popular photo editing apps, widely used for background removal, image retouching, and professional content creation. However, like any other app, it can sometimes stop working. Many users have reported issues such as Photoroom not opening, Photoroom crashing, or images not loading correctly.

How to fix photoroom not working step by step

If you're frustrated by these issues, in this guide, we'll break down the reasons why Photoroom might not be working and provide step-by-step solutions to fix these problems. By the end, you'll have all the tools to get the app running smoothly again including an effective Photoroom alternative.

Next, let’s start with the first step and work your way down.

Step 1. Close and Restart the App

Close and restart the app. This isn't just a cliché. It clears the app's temporary memory.

On your phone, close the Photoroom app completely from your recent apps menu.

Then, reopen it. This simple step can often resolve a temporary Photoroom crashing issue.

Step 2. Check Your Internet Connection

Photoroom heavily relies on an internet connection for its AI features. A weak or unstable connection is a prime culprit for the Photoroom app not working properly.

Switch between Wi-Fi and your mobile data to see if the problem persists.

Try loading a webpage to test your connection strength.

Step 3. Update the Photoroom App

An outdated app version is a very common reason for Photoroom not working. Developers constantly release updates to fix bugs.

Go to the App Store (iOS) or Google Play Store (Android).

Search for "Photoroom" and see if an update is available. If there is, tap "Update."

Step 4. Restart Your Phone

A device restart clears system caches and resolves many underlying glitches that can cause apps to misbehave. If you're still facing issues, this is a highly effective step to fix Photoroom not opening.

Step 5. Clear the App's Cache (Especially for Android)

Over time, cached data can become corrupted.

Go to your phone's Settings > Apps > Photoroom > Storage.

Click "Clear Cache."(Note: This will not delete your projects, but it's always good to be sure they are saved).

Step 6. Reinstall the Photoroom App

This is the nuclear option, but it works. It gives you a completely fresh install.

First, make sure your projects are saved or synced if possible.

Uninstall the app from your device.

Go to the app store and reinstall it freshly.

This often resolves persistent Photoroom crashing problems by replacing any corrupted core files.

Plan B: A powerful alternative when Photoroom is down

Sometimes, you just can't wait for a fix. You have a deadline now. That's why I always recommend having a backup tool. My go-to alternative is UltraPic.

When you're stuck with Photoroom not working, UltraPic steps in seamlessly. It offers a very similar set of powerful features:

💡One-Tap Background Removal: Just like Photoroom, its AI can instantly remove backgrounds with impressive accuracy.
💡AI-Generated Backgrounds: Don't just remove the background—replace it! Generate stunning new backgrounds using AI prompts.
💡Professional Editing Tools: It comes with all the essential edits.
💡User-Friendly Interface: It's designed for speed and ease of use, so you can achieve professional results in minutes.

Having UltraPic means you're never stranded. While you're waiting for a fix for Photoroom not opening, you can continue your work without missing a beat. It’s the perfect safety net for any creative professional.

AI-powered high-quality image background-removing easy

Instantly remove any background and generate custom backdrops with AI. Boost conversions effortlessly.

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FAQ about not opening Photoroom

Q1: Is there a problem with my phone if Photoroom isn't working?

A: It's possible. Very old phones may struggle with the latest AI features. Also, ensure your phone's operating system (iOS or Android) is updated to the latest version, as app compatibility often depends on this.

Q2: I have enough storage space, but the app still crashes. Why?

A: While storage is a common cause, crashes can also be due to software conflicts. A recent update to your phone's OS or another app might be causing instability. The steps above, especially updating Photoroom and restarting your phone, are the best first line of defense.

Conclusion

If you've tried everything and you're still searching for "photoroom not working," the issue might be on Photoroom's end. Servers can occasionally be down for maintenance or experience unexpected outages.

Check their official social media accounts (like Twitter/X) or a website like Downdetector to see if other users are reporting the same problem. Sometimes, the only fix is to be patient and wait for their team to resolve it.

In the meantime, remember you have options like UltraPic to keep you productive. I hope this guide helps you get back to creating amazing images. A little troubleshooting can usually get the Photoroom app working again in no time.