UltraPic Privacy Policy

This article informs you how we handle your personal information when you visit the website (https://www.ultrapic.com/privacy.html).
UltraPic will only collect your personal information for specific purposes and will not distribute or share your personal information unless it is strictly necessary to fulfill our obligations to you.
UltraPic does not “sell” or “share” personal information in any way.

Types of data collected

In principle, you do not need to provide any personal information to access our websites. We only collect personal information that you voluntarily provide, such as:

- When you access to use our services.
- When you place an order in our online store.
- When you sign up for a subscription plan.

Personal data processed for the following purposes

When entering personal or business-related data (email address, name, address), the disclosure of data is entirely voluntary. By entering data, you agree to the collection, processing, and use of this data for the purpose of establishing contact, processing orders, advertising, and protecting our legitimate business interests, as well as providing advice and support to our customers and potential customers. This data will not be collected, processed, or used for any other purposes. This consent can be revoked at any time. Your data will not be shared unless you explicitly wish so.

Collected data and Processing purposes

Collection and Use of Order Information on the Website:
When you place an order on our website, in order to ensure the smooth completion of the transaction and to provide you with better support and services, we will collect your full name, email address, mailing address, phone number, and credit card number. We solemnly promise that this information will only be used to complete the current transaction process and to provide you with accurate and efficient service support in the future. It will not be used for any other commercial purposes without your authorization.

Collection and Use of Information Related to Software Installation: During the installation of the UltraPic software, if you choose to install the third-party applications we provide, we will use specific technologies to automatically record certain data, including cookies (see the relevant description for details) and IP addresses. These recorded data will be stored separately and used only in summary form. Its main purpose is to help us evaluate the actual effectiveness of advertising campaigns, so as to provide users with more relevant ad content. It is important to emphasize that the automatically collected information stored does not contain any specific information that can identify you or other users' personal identities, fully ensuring the security of your personal privacy.

Collection and Use of Proactively Provided Information: When you proactively provide us with personal identification information through email, fax, or phone, such as when you seek technical support or other types of assistance, we will use this information to quickly locate your relevant records, thereby providing you with more accurate and timely responses to your inquiries. During this process, we will strictly adhere to privacy protection principles and properly safeguard your information. At the same time, we will collaborate with third-party suppliers and hosting partners to provide the necessary network, storage, and related technical support. However, we will sign strict confidentiality agreements with these partners, requiring them to adhere to high standards of privacy protection, ensuring that your personal information remains secure during its transfer and use, and is not disclosed or used for unauthorized purposes.

How do the 3rd party credit card processors protect customer's information?

UltraPic uses secure server and other 3rd party credit card processors that encrypt all the customer's personal information before it is sent to us, including name, address, credit card number, etc. Encryption works to prevent any malicious use of your personal information. Your credit card information is only used for online transition.

About cookies

In order to better understand what services are valuable to our customers, we use "cookies". A cookie is a small text file that a Website writes to your hard drive. Cookies work as your identification card and may record passwords, preferences and purchases. Cookies let the web page server know that you have returned to this site. Cookies also can determine other information, such as the daily visitors to our website and the pages of the site most frequently visited. Cookies are unique and can only be read by the server that assigns them. They cannot be executed as code or deliver viruses. Your credit card information is only used for online transition. You can change the settings in your browser to prevent cookies if you do not want to have a cookie set when you visit our website. However, by doing so, you may not have full access to all the web pages.

Changes to the Privacy Policy

UltraPic may amend this policy at any time by posting the amended terms on our web site. All amended terms will be automatically effective without further notice, 10 days after they are first posted.